Expert Furnace & AC service near New Albany OH
Sears is proud to be the dependable name in New Albany, OH for everything heating and cooling related. Our highly-skilled professionals have what they need to tackle any HVAC job, diagnose any problem and complete any repair, replacement, or maintenance. Your comfort is our number one priority.
Find out why we’ve been held in such high esteem since we were founded in 1950. Read reviews from the good folks of New Albany, OH below.
Local Reviews
for New Albany, OH
Our Reviews by City
Great Service
Ed - New Albany, OH 43054
Great Service
Vernon - New Albany, OH 43054
Wally is great, he’s very knowledgeable and professional.
Great service
Valerie - New Albany, OH 43054
Response from Sears Heating & Cooling:
Thanks so much for the review!
Good service service contract
Valerie - New Albany, OH 43054
Response from Sears Heating & Cooling:
Thank you for your review!
Great Service
Mike - New Albany, OH 43054
Wally is professional, courteous and knowledgeable. He’s been out to my house a few times and is always great.
Response from Sears Heating & Cooling:
Thank you!
Friendly and Professional
Bill - New Albany, OH 43054
Wally was very friendly and also very professional. He answered all of our questions in words that we could understand. Great Job! Keep up the good customer relationships
Response from Sears Heating & Cooling:
Thank you for the great review!
Excellent Service.
Mike - New Albany, OH 43054
Response from Sears Heating & Cooling:
Thank you for your review!
A/C review/inspection; iWave install
Christine - New Albany, OH 43054
Wally is ALWAYS a joy to have working on my unit. He always explains what he is doing and is quick to encourage any questions. He has a GREAT sense of humor, is efficient, and knowledgeable. He speaks very highly of the company itself. He is a great rep and hope he stays with you for a long time. Super KUDOS to him and his approach!
Response from Sears Heating & Cooling:
Thank you for the great review!
Great service from Wally
Wayne - New Albany, OH 43054
Wally real stepped up to the plate given the delicate situation with coronavirus. He was very careful to comply with the “social separating” suggestions yet completed his tasks in a timely professional manner.
Response from Sears Heating & Cooling:
Thank you for the great review!
Great service
George - New Albany, OH 43054
Service was on time as promised.
Response from Sears Heating & Cooling:
Thank you for your review!
Joel T.
Furnace safety inspection all systems operating at this time.
Joel T.
Furnace inspection all systems operating at this time.
Joel T.
Furnace safety inspection all systems operating at this time.
Wally T.
Annual maintenance check on a Bryant furnace.
Austin L.
Completed annual maintenance on a 2022 Bryant furnace. During testing of unit the technician found no electrical protection device, and the air filter replaced to be very dirty. Customer stated filter has been in for a year. Technician reminded customer the style of filter used is replaced every 4 to 6 months. Technician presented options hb7a-e. Customer will talk it over with spouse and contact office if they decide to move forward with the install. Technician left customer fresh air corporation information as ductwork was dirty and had not been serviced since 2010. Technician created inspection hole for combustion analyzer. No issues at time of departure.
Jamie S.
Cost to replace furnace and install air conditioning
Jamie S.
Cost to install furnace. Cost to install air conditioning on the ground.
Joel T.
Furnace safety inspection all systems operating at this time.
Wally T.
Annual maintenance check on a Bryant furnace, inducer motor was making noise during operation. Motor was worn and I need a replacement. We replaced inducer motor today.
Jamie S.
Cost to install central air conditioning
Joel T.
Cleared condensation drain and replaced contactor and capacitor. Unit is working well again.
Joel T.
Ac maintenance inspection all systems operating at this time
Wally T.
Replaced condenser fan motor and high pressure switch on a Rheem air conditioner
Robby D.
Customer cannot be home for another hour or so. Will reschedule for this afternoon or tomorrow around 12. Made call for cooling found voltage absorption system outside manufacture specifications on fan side. Condenser pretty dirty with hair. Hn13 a-e custoemr chose option b to also have system cleaned. Customer is not interested in yearly maintenance. No concerns at this time. 85RA 66 SA
Austin L.
Completed annual maintenance on a 2021 Bryant air conditioner. During testing of the unit the technician found no electrical protection device, and the air filter replaced dated back to April of 2022. The technician also found the air circulation system to be in rough shape and humming while operating. Furnace is over 20 years old. Customer will contact office about replacement upon failure. Technician presented options hb7a-e. Customer declined at this time. Technician reminded customer her air filter is replaced 4-6 months and not yearly. Technician left customer fresh air corporation information for duct cleaning. No issues at time of departure.
Wally T.
Gave a proposal for a Bryant ductless unit on the four seasons room
Wally T.
Annual maintenance check on a Bryant air conditioner
Wally T.
Armstrong, air conditioner, low on charge. Due to the age of the unit customer decided to replace. We are installing a new system on Thursday.
Austin L.
Water leak on a 2012 York air conditioner. Upon initial inspection technician found water leaking from indoor coil. Technician verified charge was low via gauges. Technician used leak detector and found leak an indoor coil. Technician presented options hl1a-e. Customer stated she would shop around for other quotes. Technician collected $79 service charge.
Austin L.
No cool on a 2016 Bryant air conditioner. Technician tried to cycle unit and found voltage enhancement system to be almost completely drained. Technician presented options Hn13a-e. Customer chose option c. Technician replaced voltage enhancement system with upgraded option, as well as electrical protection device. Technician cycled unit successfully after repairs were complete. 19° temperature split. No issues at time of departure.
Joel T.
Completed ac maintenance inspection all systems operating at this time.
Joel T.
Inspection found unit low on r22 refrigerant. Went over repair and replacement options. Left estimate for new equipment. Customer will contact company when decision is made.
Jamie S.
Cost to install air conditioning. Installation price for air conditioner.
Austin L.
Completed an air conditioning check on a 2018 Bryant air conditioner. During testing of the unit the technician found no electrical protection device, the amp draw to the compressor to be outside of manufactures specifications, as well as the voltage enhancement system to be just within manufacturers specifications. Technician presented options hn1a-e. Customer chose option c. Technician replaced Voltage enhancement system, install, electrical protection system, as well as performance kit. Technician cycled unit successfully after repairs were made. No issues at time of departure.
Austin L.
Completed annual maintenance on a 2021 Bryant air conditioner. During testing of the unit the technician found no electrical protection device. Customer not interested in addressing concerns today. Technician collected service club renewal today. No issues at time of departure.
