Expert Furnace & AC service near New Albany OH
Sears is proud to be the dependable name in New Albany, OH for everything heating and cooling related. Our highly-skilled professionals have what they need to tackle any HVAC job, diagnose any problem and complete any repair, replacement, or maintenance. Your comfort is our number one priority.
Find out why we’ve been held in such high esteem since we were founded in 1950. Read reviews from the good folks of New Albany, OH below.
Local Reviews
for New Albany, OH
Powered by Nearby NowOur Reviews by City
Great Service
Ed - New Albany, OH 43054
Great Service
Vernon - New Albany, OH 43054
Wally is great, he’s very knowledgeable and professional.
Great service
Valerie - New Albany, OH 43054
Response from Sears Heating & Cooling:
Thanks so much for the review!
Good service service contract
Valerie - New Albany, OH 43054
Response from Sears Heating & Cooling:
Thank you for your review!
Great Service
Mike - New Albany, OH 43054
Wally is professional, courteous and knowledgeable. He’s been out to my house a few times and is always great.
Response from Sears Heating & Cooling:
Thank you!
Friendly and Professional
Bill - New Albany, OH 43054
Wally was very friendly and also very professional. He answered all of our questions in words that we could understand. Great Job! Keep up the good customer relationships
Response from Sears Heating & Cooling:
Thank you for the great review!
Excellent Service.
Mike - New Albany, OH 43054
Response from Sears Heating & Cooling:
Thank you for your review!
A/C review/inspection; iWave install
Christine - New Albany, OH 43054
Wally is ALWAYS a joy to have working on my unit. He always explains what he is doing and is quick to encourage any questions. He has a GREAT sense of humor, is efficient, and knowledgeable. He speaks very highly of the company itself. He is a great rep and hope he stays with you for a long time. Super KUDOS to him and his approach!
Response from Sears Heating & Cooling:
Thank you for the great review!
Great service from Wally
Wayne - New Albany, OH 43054
Wally real stepped up to the plate given the delicate situation with coronavirus. He was very careful to comply with the “social separating” suggestions yet completed his tasks in a timely professional manner.
Response from Sears Heating & Cooling:
Thank you for the great review!
Great service
George - New Albany, OH 43054
Service was on time as promised.
Response from Sears Heating & Cooling:
Thank you for your review!
Wally T.
Annual maintenance check on an American standard furnace
Wally T.
Annual maintenance check on a Bryant furnace
Wally T.
Annual maintenance check on a Rheem electric furnace
Joel T.
H
Ramon R.
Performed oil furnace maintenance and safety check
Austin L.
Completed annual maintenance on a 2020 Lennox furnace. All electrical, mechanical and safety components of the system check out at this time. During testing of the unit the technician found no electrical protection device for the furnace or the air circulation system. Customer stated he will buy a surge protector and install himself. No issues at time of departure.
Austin L.
Completed annual maintenance on a 1990s Xenon furnace. Electrical, mechanical and safety components of the system check out at this time. During testing of the unit the technician found dirt/debris buildup on the air circulation system. First day to that due to age of the unit the air circulation system will not be cleaned at this point, and will be looking to install a new furnace in the coming year. No issues at time of departure.
Joel T.
Furnace safety inspection all systems operating at this time.
Joel T.
Furnace safety inspection all systems operating at this time.
Joel T.
Furnace safety inspection all systems operating at this time.
Austin L.
Completed annual maintenance on a 2019 Bryant furnace. All electrical, mechanical and safety components of the system check out at this time. During testing of the unit the technician found no electrical protection device for the furnace. Technician presented options HB7a-e. Technician also touched base with customer about Iwave information previously presented. Technician gave customer another Iwave pamphlet. Customer stated she will get back with the office if she decides to move forward with the install of either or both options.
Wally T.
Re attached Honeywell thermostat to wall for customer
Joel T.
Furnace inspection found no current faults.
Ramon R.
Performed furnace maintenance and safety check, cleaned up burners,
Joel T.
Furnace inspection all systems operating at this time.
Ramon R.
Performed furnace maintenance and safety check
Wally T.
Annual maintenance check on a Carrier furnace
Wally T.
Annual maintenance check on a Bryant furnace
Joel T.
Warranty capacitor all systems operating properly.
Robby D.
Made call for cooling upon arrival. Indoor unit cycled on outdoor unit seemed to not cycle. Found capacitor outside of manufacture specifications not allowing fan or compressor to turn on disconnecting power from the unit technician noticed very hard shut down with compressor. Presented options HN13 a-e to address concerns. Customer chose option b to add hard start to system. No further concerns unit running with 16 degree delta t at this time. No further concerns
Wally T.
Rheem air conditioner, compressor had failed. Left estimate for replacement with customers
Austin L.
Completed annual maintenance on a 2014 Bryant furnace. All electrical mechanical and safety components of the system check out at this time. Technician recommended leak detector due to the furnace being in a finished basement with no water detection device. Technician also recommended surge protector for indoor unit due to no electrical protection device being present. Customer stated they will research the products and will get back with the office if they want to have these protective devices added.
Joel T.
Ac maintenance inspection all systems operating at this time.
Wally T.
Bryant air conditioner is low on charge. Unit is original to home. Customer decided to replace with a Bryant 126, we are installing tomorrow
Joel T.
Dropped off window ac for temporary cooling for customer.
