Sears is proud to be the dependable name in New Albany, OH for everything heating and cooling related. Our highly-skilled professionals have what they need to tackle any job, diagnose any problem and complete any repair. Your comfort is our number one priority.
Find out why we’ve been held in such high esteem since we were founded in 1950. Read reviews from the good folks of New Albany, OH below.
Local Reviews
for New Albany, OH
Our Reviews by City
Great Service
Ed - New Albany, OH
Great Service
Vernon - New Albany, OH
Wally is great, he’s very knowledgeable and professional.
Great service
Valerie - New Albany, OH
Response from Sears Heating & Cooling:
Thanks so much for the review!
Good service service contract
Valerie - New Albany, OH
Response from Sears Heating & Cooling:
Thank you for your review!
Great Service
Mike - New Albany, OH
Wally is professional, courteous and knowledgeable. He’s been out to my house a few times and is always great.
Response from Sears Heating & Cooling:
Thank you!
Friendly and Professional
Bill - New Albany, OH
Wally was very friendly and also very professional. He answered all of our questions in words that we could understand. Great Job! Keep up the good customer relationships
Response from Sears Heating & Cooling:
Thank you for the great review!
Excellent Service.
Mike - New Albany, OH
Response from Sears Heating & Cooling:
Thank you for your review!
A/C review/inspection; iWave install
Christine - New Albany, OH
Wally is ALWAYS a joy to have working on my unit. He always explains what he is doing and is quick to encourage any questions. He has a GREAT sense of humor, is efficient, and knowledgeable. He speaks very highly of the company itself. He is a great rep and hope he stays with you for a long time. Super KUDOS to him and his approach!
Response from Sears Heating & Cooling:
Thank you for the great review!
Great service from Wally
Wayne - New Albany, OH
Wally real stepped up to the plate given the delicate situation with coronavirus. He was very careful to comply with the “social separating” suggestions yet completed his tasks in a timely professional manner.
Response from Sears Heating & Cooling:
Thank you for the great review!
Great service
George - New Albany, OH
Service was on time as promised.
Response from Sears Heating & Cooling:
Thank you for your review!

Wally T.
Replaced Honeywell module and thermostat, damaged due to surge in power

Joel T.
Ac maintenance inspection all systems operating at this time. Cleaned condenser coil, checked electrical connections and cycled equipment to ensure proper operation.

Wally T.
Unit was low on charge. Found leak in evaporator coil. Customer chose to have system replaced. Customer chose a Bryant 126

Wally T.
Annual maintenance check on a Rheem air conditioner

Joel T.
Ac maintenance inspection including cleaning condenser coil, checking electrical connections and cycling equipment to ensure proper operation.

Joel T.
Completed ac maintenance inspection all systems operating at this time.

Wally T.
Annual maintenance check on 2 Trane air conditioners.

Wally T.
Added start assist to a Bryant heat pump to reduce energy consumption and extend compressor life. Installed Bradford White 50 gallon electric hot water heater.

Joel T.
Inspection found older carrier unit out of refrigerant. We will return next week to install new Bryant ac.
Austin L.
Conducted annual maintenance on a 2012 Lennox air conditioner. All mechanical components of the system check out at this time. Technician observed arcing on the voltage enhancement system when the unit was turned off. Technician presented customer options HN13 options a through E. Customer chose option a. Technician corrected fault, no further issues at this time

Ramon R.
Inspected unit for operation

Wally T.
Annual maintenance check on a Bryant heat pump

Joel T.
Ac maintenance inspection including cleaning condenser coil, checking electrical connections and cycling equipment to ensure proper operation.

Wally T.
Annual maintenance check on a Bryant air conditioner

Wally T.
Annual maintenance check on a Bryant air conditioner

Wally T.
Annual maintenance check on a Bryant air conditioner. Replaced service disconnect

Joel T.
Replaced contactor and added start assist to help unit last longer.

Joel T.
Ac maintenance.

Joel T.
Ac maintenance inspection all systems operating at this time. Cleaned condenser coil, checked electrical and cycled equipment to ensure.

Joel T.
Replaced warranty condenser fan motor as old unit was leaking oil. System is working well again.

Joel T.
Ac maintenance inspection including cleaning condenser coil, checking electrical connections and cycling equipment to ensure proper operation.

Joel T.
Ac maintenance inspection including cleaning condenser coil, checking electrical connections and cycling equipment to ensure proper operation.