HVAC Repair & Replacement Services in Columbus
Local Reviews
for Columbus, OH
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Great Service
Anita - Columbus, OH
Technician was very friendly and knowledgeable. Great experience.
Estimate on New System
Joe - Columbus, OH
Josh was very thorough and answered all my questions. I feel better prepared to make sn informed decision.
Professional HVAC Detective saved my life!
Another satisfied customer! - Columbus, OH
My experience with the Sears team has been excellent! I first learned about Sears through my next-door neighbor who has a recent full HVAC install. My neighbor also shared her Mother and Dad have been customers since the 1950's. It is this strong devotion to excellent customer service and professionalism that has kept my neighbor and her family coming back to Sears year after year! Service after the sale is not dead with this organization! I had been having some crazy high bills over the years even before the recent Columbia Gas rate hikes and grew even more concerned over the years when I began to have strange symptoms whenever I was at home. I always felt better away from my home when I was working at the hospital. I now believe it has been low-grade symptoms of CO poisoning- as a healthcare provider I should have put this together sooner! My tech Josh was immediately able to diagnose a cracked heat exchanger that when damaged can leak CO into living spaces or start a fire. He also discovered the capacitance system is below specifications due to poor install from another company- another efficiency and safety hazard. Josh basically with his detective work saved my life from CO poisoning and possible fire as the units in my building had NEVER been serviced by the owner since 1999 install. I am so deeply grateful to Josh and his company. Also, all of my work with the office team and even VP Bryan Meier has been deeply satisfying. This is a company and team that simply loves what they do with a team they love as family- I even feel like they treated me as a family member. If I could give all the stars from heaven for this review I would do it!
Great service
Louis - Columbus, OH
John did a great job explaining all issues and delivering cost effective solutions.
Great Service
Paul - Columbus, OH
Josh always provides great service and really helpful information about our gas fireplace. He makes regular maintenance and repairs a wonderful service experience.
Great service.
G - Columbus, OH
Josh is very competent and a pleasure to work with!
Awesome Service
Daniel - Columbus, OH
Cody, was very professional and engaging. He was really thorough and patient about what he was doing and why. That young man (Kody), also have me very interested in purchasing a furnace surge protector….I’ll be calling the office soon about scheduling an appointment to get one installed. He should be considered a valuable asset to your company. Respectfully, Daniel
Overly charged for service
Frank - Columbus, OH
The furnace part replaced costs only $25 at most, but Cody charged me $269 plus $79 for coming in to check the problem. This is highway robbery!
Response from Sears Heating & Cooling:
Hi Frank-I'm sorry you feel this way. The price you paid is the cost for us to send a fully licensed and trained tech in a fully stocked truck (on a weekend no less) to your home to fix your furnace. You could have declined the price if you did not agree with it. If we only charged $25 for a repair, we would not be able to pay employees let alone offer them healthcare for them and their families. I would encourage you to call around to other local HVAC companies and compare pricing as I assure you that we are competitive, otherwise we would not still be in business after 72 years. The cost you paid covers the parts, labor, company overhead and a 10% profit. I think 10% profit is fair for the service we provide. Thanks for your comments and we wish you the best in finding another HVAC company that suits your needs.
Thank you for the service!
Karen - Columbus, OH
Very thorough and professional service
Steve - Columbus, OH
Josh was great. He answered all my questions and provided very good advice on a new system we plan to do next year.
Job Well Done
Michael - Columbus, OH
Nice guy, gave me the details I needed to make an informed decision, did the work thoroughly and quickly, easy to work with. Good experience.
Great Service!
James - Columbus, OH
Service call placed and someone was out within a few hours. Love Sears HC! They have great installers and awesome customer service.
Excellent Service
Debbie - Columbus, OH
Josh arrived at the time he said he would. He was very nice and professional. He did a good job explaining what was wrong with my AC and fixed it in a very timely fashion. It was greatly appreciated since it was miserably hot outside! I also really appreciate him not trying to “upsell” -I would definitely have him come back if I needed assistance again
Great visit
Dan - Columbus, OH
Josh came out to diagnose my AC not kicking on. He quickly traced the issue, and cleaned the outside unit and did a little upgrade to help reduce west and voltage on startup. Very professional and friendly. Would highly recommend him and Sears H&C!
Great service!
Maria - Columbus, OH
Josh was great. He was very quick and explained what he was doing thoroughly. I felt that he was honest and he was also great with our dog!
Quick service
Sears - Columbus, OH
Joshua was very knowledgeable and I felt confident with his services.
Great Service
Joanna - Columbus, OH
The service was quick and professional. I appreciated being given a menu of options to decide between when choosing the service that was best for us. Answered all my questions and was personable and thorough.
Great service
Bryan - Columbus, OH
We really appreciated Joshua coming out quickly and explaining everything he was doing. He was very detailed and had the necessary parts to fix our system. Highly recommend him.
very professional
Steve - Columbus, OH
Excellent service. Josh does a nice job.
Tom - Columbus, OH
Josh is very efficient in his work. He gave me practical options and pricing. He gave me a heads up call first and showed up on time. He worked continuously until he diagnosed the issues and then provided options and prices to help me make good decisions. I would ask for him again to work on my HVAC.
Satisfied in all aspects
Jui-I - Columbus, OH
Just like last time, Josh had done things as expected. Excellent associates the good company wish to have, he is just that good (a down to earth person). Thanks
Great Service!
Cody - Columbus, OH
We inquired about service late in the evening and Sears Heating and Cooling was out the next day! Josh was friendly and efficient. He explained what he was doing and was walked us through the repair. We will definitely use Sears for future needs and would recommend them to anyone.
Great Service!
Sarah - Columbus, OH
Josh was great to day. Arrived on time, and was very courteous. He also took the time to explain everything as he serviced our “new to us” A/C unit. He’s a great representative of the company!
Excellent
Joel - Columbus, OH
Heat pump fix
Mark - Columbus, OH
Josh helped to resolve a long-standing issue with my heat pump and I couldn't be happier. He communicated clearly and effectively to keep me up to date with schedule and diagnosis.
Austin L.
Completed annual maintenance on a 2000 Bryant air conditioner. All mechanical components of the system Check out at this time. During testing of the unit the technician observe the voltage enhancement system just out of manufacturers specifications. Technician presented options hn13 a-e. Customer chose option a due to the age of the unit. Technician completed repair and verified operation of the unit. No issues at this time. Technician spoke to customer about the age of her unit and that the refrigerant it uses is no longer available.
Austin L.
Completed annual maintenance on a 2016 Bryant air conditioner. All mechanical components of the system check out at this time. During testing of the unit the technician observed the voltage enhancement system as well as the Initial amp draw outside of manufacturers specifications. After talking with the customer about the repairs The customer decided to only repair the voltage enhancement system at this time and to reevaluate the amp draw come spring. The technician presented options hn13 a-e. Customer chose option B. The technician cycled the unit after repair was done. No issues at this time.
Jamie S.
Gave cost to replace central air conditioning. Cost to install air condition
Robby D.
Perfomed yearly maintenance and safety checks on 2006 Rheem air conditioning system. Unit is running properly and within manufacture specifications at this time sound insulation showing copper and mostly non existent. Presented option Sh3a customer stated he will go get some and install himself.
Austin L.
Conducted annual maintenance on a 2009 carrier air conditioner. All mechanical components of the system check out at this time. During testing of the unit the technician observe the amp draw just within manufacture specifications. Technician presented options hn1 a-e. The customer stated at this time she is not interested in doing any repairs to the unit.
Josh S.
Ac check 2007 Bryant 35/5 capacitor
Robby D.
Returned for completed diagnostics. Technician found refrigerant low. Gail is not present during diagnostic process. Presented options hj2A-e to mr rosenblum, and explained 22 is fazed out making prices expensive and limited. Refrigerant options are as followed for 1998 Bryant R22 air conditioning system. Not including customer discount. No warranty on refrigerant. Leak seal is not guaranteed. Hj2a. $1,138 Recharge system with 22 Hj2b. $1536 Recharged system with22 and internal sealant. Hj2c. $1991 Recharge system with 22, internal sealant and new hard start kit.
Joel T.
Ac maintenance inspection including cleaning condenser coil, checking electrical connections and cycling equipment to ensure proper operation.
Robby D.
Found thermostat in off position. Fan on. Called for cooling found compressor cycled on fan did not. Fan seized up with voltage absorption system outside manufacture specifications. Presented options HC9A-E to address concerns. Customer chose option a. Retrieved parts and performed repair. Cycled unit on to find system running with 20 degree delta t. No further concerns
Austin L.
Completed annual maintenance on a 2010 Bryant air conditioner. All electrical and mechanical components of the system check out at this time.
Joel T.
Ac maintenance inspection including cleaning condenser, checking electrical connections and cycling equipment to ensure proper operation.
Austin L.
Completed annual maintenance on a 2007 Bryant air conditioner. All electrical components of the system check out at this time. During testing of the unit the technician observed the condenser fan motor leaking and giving resistance when spinning. Upon bringing this information to the customer she stated she did not want to complete any repair at this time due to age of the unit and two other projects going on in the home.
Joel T.
Installed iwave today and changed filter.
Robby D.
Found thermostat screen not illuminated. Found low voltage power downstairs not showing signs of power upstairs. Found common not wired into furnace control. Presented option SH3A to address issue. Customer accepted technician wired in proper wire and powered furnace. Thermostat powered. Cycled system through heat and cooling stages to ensure operation. No further concerns at this time.
Austin L.
Completed annual maintenance on a 1999 Lennox air conditioner. All mechanical and electrical components of the system check out at this time. Technician talk to customer about the age of her unit and the type of refrigerant it uses being r22.
Robby D.
Performed,red yearly maintenance and safety checks on 2010 Bryant air conditioning system. System is running properly and within manufacture specifications at this time with no concerns.
Austin L.
Conducted annual maintenance on a 1996 Bryant air conditioner. All mechanical components of the system check out at this time. Upon testing of the unit the technician observed the initial amp draw well outside of manufacture specifications. Technician presented options hn1 a-e. The customer chose to not do a repair at this time due to the age of the unit and it using r22 refrigerant.
Robby D.
Completed yearly maintenance and safety checks on 2021 carrier air conditioning system. Unit is running properly and within manufacture specifications at this time. Informed customer unit was dirty with debri advised to keep an eye on it and maybe hose it off in the fall as well. Informed customer of electrical and performance enhancement systems. Customer not interested at this time.
Austin L.
Conducted annual maintenance on a 2013 Lennox air conditioner. All mechanical components of the system check out at this time. During testing of the unit the technician observed the initial amp draw outside manufacturers specifications. Technician presented options hn1 a-e. Customer stated they wanted to wait on repair this year and will readdress the amp draw come next AC check.
Robby D.
Performed yearly maintenance and safety checks on 2020 comfortmaker air conditioning system. 213 filter was dirty offered to change filter. Customer accepted. Cleaned outdoor unit and offered electrical protection and performance enhancement accessories. Customer not interested at this time.
Wally T.
Replaced failed capacitor on a Comfortmaker air conditioner. Added start assist to extend compressor lifetime and reduce energy consumption
Austin L.
Conducted annual maintenance on a 2017 Lennox air conditioner. All mechanical components of the system check out at this time. During testing of the units the technician observe the initial amp draw just within manufacturers specifications. Technician presented options hn1 a-e. Customer stated that because it is still within the specifications that we will revisit the concern next spring.
Wally T.
Replaced failed capacitor on a janitorial air conditioner
Josh S.
Capacitor 40/5 Bryant 2015 r410
Robby D.
Upon arrival tenant made call for cooling found units fins smashed in on 2 sides and layered with debri on remaining two. Informed customer issue with lack of airflow definitely present. Customer stated he washed system with power washer. Per enter options HK3A to clean coil and attempt a fin straightening treatment. Made little progress on fins but not much. Cycled unit, let run for several minutes. Found system running with 16 degree temp drop with 65 degree return temp. Found lack of register in master bedroom. Advised to uncover register
