Local Reviews

Sears Heating & Cooling Rated 4.9 out of 5 stars based on 296 customer reviews

Excellent service

Sandy - Columbus, OH 43204
488 days ago

Review of Sears Heating & Cooling

Josh, understand what customer service is and he is an excellent example of what it looks like. Josh, thank you for your service. Josh is also an excellent sales man.

Response from Sears Heating & Cooling:

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

Overall Experience 5 / 5

Quality

Price

Convenience

Great Service

Anita - Columbus, OH 43227
922 days ago

Review of Sears Heating & Cooling

Technician was very friendly and knowledgeable. Great experience.

Response from Sears Heating & Cooling:

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

Overall Experience 5 / 5

Quality

Price

Convenience

Estimate on New System

Joe - Columbus, OH 43201
933 days ago

Review of Sears Heating & Cooling

Josh was very thorough and answered all my questions. I feel better prepared to make sn informed decision.

Response from Sears Heating & Cooling:

Your kind words mean a lot to us. Thanks for the positive feedback.

Overall Experience 4 / 5

Quality

Price

Convenience

Professional HVAC Detective saved my life!

Another satisfied customer! - Columbus, OH 43212
935 days ago

Review of Sears Heating & Cooling

My experience with the Sears team has been excellent! I first learned about Sears through my next-door neighbor who has a recent full HVAC install. My neighbor also shared her Mother and Dad have been customers since the 1950's. It is this strong devotion to excellent customer service and professionalism that has kept my neighbor and her family coming back to Sears year after year! Service after the sale is not dead with this organization! I had been having some crazy high bills over the years even before the recent Columbia Gas rate hikes and grew even more concerned over the years when I began to have strange symptoms whenever I was at home. I always felt better away from my home when I was working at the hospital. I now believe it has been low-grade symptoms of CO poisoning- as a healthcare provider I should have put this together sooner! My tech Josh was immediately able to diagnose a cracked heat exchanger that when damaged can leak CO into living spaces or start a fire. He also discovered the capacitance system is below specifications due to poor install from another company- another efficiency and safety hazard. Josh basically with his detective work saved my life from CO poisoning and possible fire as the units in my building had NEVER been serviced by the owner since 1999 install. I am so deeply grateful to Josh and his company. Also, all of my work with the office team and even VP Bryan Meier has been deeply satisfying. This is a company and team that simply loves what they do with a team they love as family- I even feel like they treated me as a family member. If I could give all the stars from heaven for this review I would do it!

Response from Sears Heating & Cooling:

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

Overall Experience 5 / 5

Quality

Price

Convenience

Great Service

Angie - Dublin, OH 43017
942 days ago

Review of Sears Heating & Cooling

Josh was amazing! Walked me through all the issues and recommendations. No pressure just great service.

Response from Sears Heating & Cooling:

Thanks for leaving us such a wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise.

Overall Experience 5 / 5

Quality

Price

Convenience

Great service

Louis - Columbus, OH 43220
944 days ago

Review of Sears Heating & Cooling

John did a great job explaining all issues and delivering cost effective solutions.

Response from Sears Heating & Cooling:

Thank you so much for taking the time to leave us a 5-star review!

Overall Experience 5 / 5

Quality

Price

Convenience

Great Service

Paul - Columbus, OH 43221
977 days ago

Review of Sears Heating & Cooling

Josh always provides great service and really helpful information about our gas fireplace. He makes regular maintenance and repairs a wonderful service experience.

Response from Sears Heating & Cooling:

Thanks for leaving us such a wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise.

Overall Experience 5 / 5

Quality

Price

Convenience

Great service.

G - Columbus, OH 43212
1007 days ago

Review of Sears Heating & Cooling

Josh is very competent and a pleasure to work with!

Response from Sears Heating & Cooling:

Your kind words mean a lot to us. Thanks for the positive feedback.

Overall Experience 5 / 5

Quality

Price

Convenience

Awesome Service

Daniel - Columbus, OH 43227
1032 days ago

Review of Sears Heating & Cooling

Cody, was very professional and engaging. He was really thorough and patient about what he was doing and why. That young man (Kody), also have me very interested in purchasing a furnace surge protector….I’ll be calling the office soon about scheduling an appointment to get one installed. He should be considered a valuable asset to your company. Respectfully, Daniel

Response from Sears Heating & Cooling:

Your kind words mean a lot to us. Thanks for the positive feedback.

Overall Experience 5 / 5

Quality

Price

Convenience

Overly charged for service

Frank - Columbus, OH 43229
1034 days ago

Review of Sears Heating & Cooling

The furnace part replaced costs only $25 at most, but Cody charged me $269 plus $79 for coming in to check the problem. This is highway robbery!

Response from Sears Heating & Cooling:

Hi Frank-I'm sorry you feel this way. The price you paid is the cost for us to send a fully licensed and trained tech in a fully stocked truck (on a weekend no less) to your home to fix your furnace. You could have declined the price if you did not agree with it. If we only charged $25 for a repair, we would not be able to pay employees let alone offer them healthcare for them and their families. I would encourage you to call around to other local HVAC companies and compare pricing as I assure you that we are competitive, otherwise we would not still be in business after 72 years. The cost you paid covers the parts, labor, company overhead and a 10% profit. I think 10% profit is fair for the service we provide. Thanks for your comments and we wish you the best in finding another HVAC company that suits your needs.

Overall Experience 1 / 5

Quality

Price

Convenience

Thank you for the service!

Karen - Columbus, OH 43202
1062 days ago

Review of Sears Heating & Cooling

Response from Sears Heating & Cooling:

Your kind words mean a lot to us. Thanks for the positive feedback.

Overall Experience 4 / 5

Quality

Price

Convenience

Great service

Bruce - Westerville, OH 43081
1065 days ago

Review of Sears Heating & Cooling

Josh explained the issues and went out of his way to finish the job on one service call!

Response from Sears Heating & Cooling:

Thank you so much for taking the time to leave us a 5-star review!

Overall Experience 5 / 5

Quality

Price

Convenience

Great Service!!

Eric - Upper Arlington, OH 43212
1075 days ago

Review of Sears Heating & Cooling

We recently moved back into the area and when it comes to anything related to HVAC our choice was simple! Sears Heating and Cooling! Professional, thorough, and made appropriate recommendations given the age of our furnace. Simple transaction and confident going into the Winter.

Response from Sears Heating & Cooling:

Thank you for the 5 star rating. We sincerely appreciate your business.

Overall Experience 5 / 5

Quality

Price

Convenience

Very thorough and professional service

Steve - Columbus, OH 43212
1166 days ago

Review of Sears Heating & Cooling

Josh was great. He answered all my questions and provided very good advice on a new system we plan to do next year.

Response from Sears Heating & Cooling:

Thank you so much for taking the time to leave us a 5-star review!

Overall Experience 5 / 5

Quality

Price

Convenience

Best service!

Colleen - West Jefferson, OH 43162
1170 days ago

Review of Sears Heating & Cooling

Josh has come to our home twice to service our Mitsubishi mini- split. He is very thorough, professional, personable and remembered our dogs name and gave her a treat! She loves when he visits and she is picky!! We will continue to request Josh and also plan to transfer our other service needs ( ac and furnace) to Sears because of Josh. He is the Best!!

Response from Sears Heating & Cooling:

Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.

Overall Experience 5 / 5

Quality

Price

Convenience

Job Well Done

Michael - Columbus, OH 43224
1172 days ago

Review of Sears Heating & Cooling

Nice guy, gave me the details I needed to make an informed decision, did the work thoroughly and quickly, easy to work with. Good experience.

Response from Sears Heating & Cooling:

We are pleased to know your experience with us was a good one!

Overall Experience 4 / 5

Quality

Price

Convenience

Great Service!

James - Columbus, OH 43224
1185 days ago

Review of Sears Heating & Cooling

Service call placed and someone was out within a few hours. Love Sears HC! They have great installers and awesome customer service.

Response from Sears Heating & Cooling:

It was a pleasure serving you and your family. We really appreciate you taking the time to share your feedback with us and the community.

Overall Experience 5 / 5

Quality

Price

Convenience

Excellent Service

Debbie - Columbus, OH 43221
1187 days ago

Review of Sears Heating & Cooling

Josh arrived at the time he said he would. He was very nice and professional. He did a good job explaining what was wrong with my AC and fixed it in a very timely fashion. It was greatly appreciated since it was miserably hot outside! I also really appreciate him not trying to “upsell” -I would definitely have him come back if I needed assistance again

Response from Sears Heating & Cooling:

Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.

Overall Experience 5 / 5

Quality

Price

Convenience

Great visit

Dan - Columbus, OH 43204
1196 days ago

Review of Sears Heating & Cooling

Josh came out to diagnose my AC not kicking on. He quickly traced the issue, and cleaned the outside unit and did a little upgrade to help reduce west and voltage on startup. Very professional and friendly. Would highly recommend him and Sears H&C!

Response from Sears Heating & Cooling:

It was a pleasure serving you and your family. We really appreciate you taking the time to share your feedback with us and the community.

Overall Experience 5 / 5

Quality

Price

Convenience

Great service!

Maria - Columbus, OH 43204
1201 days ago

Review of Sears Heating & Cooling

Josh was great. He was very quick and explained what he was doing thoroughly. I felt that he was honest and he was also great with our dog!

Response from Sears Heating & Cooling:

We are pleased to know your experience with us was a good one!

Overall Experience 5 / 5

Quality

Price

Convenience

Quick service

Sears - Columbus, OH 43229
1211 days ago

Review of Sears Heating & Cooling

Joshua was very knowledgeable and I felt confident with his services.

Response from Sears Heating & Cooling:

Thank you so much for taking the time to leave us this amazing review!

Overall Experience 4 / 5

Quality

Price

Convenience

Great Service and Pricing.

Cynthia - Marble Cliff, OH 43212
1214 days ago

Review of Sears Heating & Cooling

Josh fixed the issue in no time at all. He arrived on time and happily and candidly answered questions with patience.

Response from Sears Heating & Cooling:

It was a pleasure serving you and your family. We really appreciate you taking the time to share your feedback with us and the community.

Overall Experience 5 / 5

Quality

Price

Convenience

Great Service

Joanna - Columbus, OH 43204
1217 days ago

Review of Sears Heating & Cooling

The service was quick and professional. I appreciated being given a menu of options to decide between when choosing the service that was best for us. Answered all my questions and was personable and thorough.

Response from Sears Heating & Cooling:

Thank you for sharing your kind words with us. It means the world to us and to our entire team!

Overall Experience 5 / 5

Quality

Price

Convenience

Great service

Bryan - Columbus, OH 43209
1223 days ago

Review of Sears Heating & Cooling

We really appreciated Joshua coming out quickly and explaining everything he was doing. He was very detailed and had the necessary parts to fix our system. Highly recommend him.

Response from Sears Heating & Cooling:

It was a pleasure serving you and your family. We really appreciate you taking the time to share your feedback with us and the community.

Overall Experience 5 / 5

Quality

Price

Convenience

very professional

Steve - Columbus, OH 43085
1229 days ago

Review of Sears Heating & Cooling

Response from Sears Heating & Cooling:

Thank you so much for taking the time to leave us this amazing review!

Overall Experience 5 / 5

Quality

Price

Convenience

2 days ago

Joel T.

Furnace maintenance

Near Crenton Dr, Westerville, OH 43081

2 days ago

Joel T.

Furnace maintenance

Near Dellwin Ct, Columbus, OH 43231

2 days ago

Wally T.

Annual maintenance check on a Bryant furnace. Found fault in ignition system and capacitor for blower motor. Customer chose to have both replaced today.

Near Connaught Dr, New Albany, OH 43054

2 days ago

Wally T.

Annual maintenance check on a Bryant air conditioner

Near Connaught Dr, New Albany, OH 43054

2 days ago

Trent B.

Scfc

Near E Weber Rd, Columbus, OH 43202

2 days ago

Joel T.

Furnace safety inspection

Near Dellwin Ct, Columbus, OH 43231

2 days ago

Joel T.

Furnace maintenance

Near Glenmawr Ave, Columbus, OH 43224

3 days ago

Joel T.

Furnace safety inspection

Near Chase Rd, Columbus, OH 43214

3 days ago

Wally T.

Annual maintenance check on a Bryant furnace

Near Spring Valley Rd, Westerville, OH 43081

3 days ago

Hareth A.

Annually safety check and maintenance on 90% single stage Rheem furnace, no issues found at this time, system working properly upon departure.

Near Nantucket Ave, Columbus, OH 43235

3 days ago

Joel T.

Furnace safety inspection

Near Winthrop Rd, Columbus, OH 43214

3 days ago

Wally T.

Annual maintenance check on a Bryant furnace with Aprilair humidifier service

Near Lakewood Dr, Columbus, OH 43231

4 days ago

Wally T.

Installed April air 600 humidifier on a Bryant furnace

Near Clayridge Ln, Columbus, OH 43224

4 days ago

Hareth A.

Annually safety check and maintenance on 90% 2 stage Bryant system, no issues found at this time, system working properly upon departure. Service Club Safety & Performance Furnace Tune Up Brief Description of Unit: Bryant Check Stat. Does unit come on?: Yes Did you change the filter?: yes What is the filter size?: - 20251 What is the MFG date? - 2017 Is the ignition system working properly?: Yes Are the burners lighting correctly?: Yes What is the Temperature Rise?: - 58 Carbon Monoxide in flue in all stages:: - 40 Carbon Monoxide in plenum in all stages:: - 0 What is the flue temp in all stages? - 350 Are there any visible cracks in the Heat Exchanger?: No Is Furnace venting correctly?: yes Is the pressure sensing system working properly?: Yes Check air movement system operation?: Yes Did you clean or replace the flame sensing system?: Yes I cleaned it Did you check the vent for rust or cracks?: Yes Does the Customer have a Humidifier?: yes Did you change the humidifier pad? What siz

Near Rays Cir, Dublin, OH 43016

4 days ago

Hareth A.

Furnace check

Near Ivygate Pl, Dublin, OH 43016

4 days ago

Joel T.

Furnace maintenance

Near Grovewood Dr, Columbus, OH 43207

4 days ago

Jamie S.

Cost to install heat pump system

Near Tishman St, Columbus, OH 43228

4 days ago

Joel T.

Dirty filter

Near Howell Dr, Westerville, OH 43081

4 days ago

Joel T.

Furnace maintenance

Near N Al, Westerville, OH 43081

4 days ago

Wally T.

Annual maintenance check on a Carrier furnace

Near Shyanne Ct, Powell, OH 43065

4 days ago

Wally T.

Annual maintenance check on a Bryant furnace

Near Townsend Rd, Dublin, OH 43016

4 days ago

Joel T.

Furnace safety inspection

Near Sleeping Meadow Dr, New Albany, OH 43054

5 days ago

Robby D.

Performed yearly maintenance ans safety checks on 97 Bryant furnace. Cleaned flame sensor 86 ohm igntion system. Replaced #12 wp. And 201 filter. 14.5%o2. 38 ppm co in flu. 0 ppm co in supply. 30 degree delta t. Furnace cycled into second stage. Found unit running with 10.44% o2. 45 degree deltat. Customer ris not interested in repairs at this time.

Near City Park Ave, Columbus, OH 43215

5 days ago

Robby D.

Made call for cooling found compressor failed to start voltage absorption within manufacture specifications. Start and run winding reading 3.4 megaohm. Common winding reading 3 ohm. Failed compressor. Left quote for new ac system. Customer will get more bids and contact if wanting to move forward.

Near Ruhl Ave, Bexley, OH 43209

5 days ago

Joel T.

Furnace maintenance

Near Narrow Leaf Ct, Lewis Center, OH 43035

HVAC Repair & Replacement Services in Galena

Sears is proud to be the dependable name in Galena, OH for everything heating and cooling related. Our highly-skilled professionals have what they need to tackle any job, diagnose any problem and complete any repair. Your comfort is our number one priority.

Find out why we’ve been held in such high esteem since we were founded in 1950. Read reviews from the good folks of Galena, OH below.

Recent Jobs and Reviews in Galena, OH

Rated 5.0 out of 5 stars based on 8 customer reviews

Our Local Reviews by City

Job Locations and Reviews

Joel T. Checked in 5 days ago

Furnace maintenance inspection

Galena, OH 43021

Joel T. Checked in 5 days ago

Furnace maintenance

Galena, OH 43021

Joel T. Checked in 5 days ago

Heat pump maintenance

Galena, OH 43021

Joel T. Checked in 6 days ago

Furnace inspection

Galena, OH 43021

Wally T. Checked in 27 days ago

Annual maintenance check on a Bryant furnace

Galena, OH 43021

Joel T. Checked in 58 days ago

Ac maintenance

Galena, OH 43021

Joel T. Checked in 68 days ago

Ac maintenance

Galena, OH 43021

Joel T. Checked in 80 days ago

Ac maintenance

Galena, OH 43021

Jamie S. Checked in 89 days ago

Cost to install heat pump

Galena, OH 43021

Joel T. Checked in 96 days ago

Ac maintenance

Galena, OH 43021

Galena, OH - Cost to replace furnace and install air condition. Cost to install humidifier.

Jamie S. Checked in 102 days ago

Cost to replace furnace and install air condition. Cost to install humidifier.

Galena, OH 43021

Galena, OH - Cost to install air condition and furnace. Cost to install high-efficiency furnace.

Jamie S. Checked in 103 days ago

Cost to install air condition and furnace. Cost to install high-efficiency furnace.

Galena, OH 43021

Wally T. Checked in 125 days ago

Annual maintenance check on a Bryant air conditioner

Galena, OH 43021

Wally T. Checked in 129 days ago

Annual maintenance check on a Bryant air conditioner. Added start assist to reduce energy consumption and extend compressor lifetime

Galena, OH 43021

Joel T. Checked in 145 days ago

Ac maintenance

Galena, OH 43021

Wally T. Checked in 165 days ago

Annual maintenance check on Bryant air conditioner

Galena, OH 43021

Wally T. Checked in 174 days ago

Annual maintenance check on Bryant air conditioner

Galena, OH 43021

Wally T. Checked in 177 days ago

Annual maintenance check on a York air conditioner

Galena, OH 43021

Galena, OH - Ac check. Fixed 7” flex duct n attic

Josh S. Checked in 181 days ago

Ac check. Fixed 7” flex duct n attic

Galena, OH 43021

Wally T. Checked in 283 days ago

Replaced special Bryant HEPA filter.

Galena, OH 43021

Joel T. Checked in 307 days ago

Heat pump maintenance inspection all systems operating at this time.

Galena, OH 43021

Ramon R. Checked in 313 days ago

Pressure switch replacement on a Rheem furnace.

Galena, OH 43021

Ramon R. Checked in 314 days ago

Diagnosed Rheem furnace experiencing intermittent pressure switch operational issues

Galena, OH 43021

Ramon R. Checked in 327 days ago

Removed nesting material from Rheem furnace discharge to performed furnace, maintenance and safety checks on two units. Serviced humidifier for heating season.

Galena, OH 43021

Wally T. Checked in 349 days ago

Annual maintenance check on a Bryant furnace

Galena, OH 43021

Review

Great service!

Shawn - Galena, OH 43021 1452 days ago

Review

Very happy with my experience. The problem was diagnosed efficiently and repaired quickly. Surprised at just how fast the response was!

Mark - Galena, OH 43021 1513 days ago

Review

Very professional. Wally was on time and very knowledgeable

Kamran - Galena, OH 43021 1543 days ago

Review

Wallace is friendly and knowledgable

Jim - Galena, OH 43021 1551 days ago

Review

Easy system check, great tech

Brad - Galena, OH 43021 1563 days ago

Review

Every service rep that has ever come to my home has been efficient and respectful.

Susan - Galena, OH 43021 1603 days ago

Response from Sears Heating & Cooling:

Thanks so much for your review!

Review

Wally was ablel to offer us a Leveling Service for our unit outside, rather than the wonderful bricks and planks of wood we had to keep it level - we appreciated this - we asked for his opinion on the situation and he let us know about the work he could do on it - he didn't push it at all - appreicated that as well, and we were able to schedule it for the following day - thanks Wally

Sue - Galena, OH 43021 1615 days ago

Response from Sears Heating & Cooling:

Thank you for your review!

Review

Wally was friendly, informative, and efficient. Thx

jeff s - Galena, OH 43021 1630 days ago

Response from Sears Heating & Cooling:

Thank you!

Galena, OH

HVAC Repair & Replacement Services in Galena

Recent Jobs and Reviews in Galena, OH

Our Local Reviews by City

Job Locations and Reviews

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