Sears Heating & Cooling has completed 25 jobs in October 2026.
The 25 customer reviews shown here average 4.7 out of 5.
The most recent job was on October 22, 2026.
Recent work covers Columbus, OH, Westerville, OH, Upper Arlington, OH, Dublin, OH and Grove City, OH.
Josh, understand what customer service is and he is an excellent example of what it looks like. Josh, thank you for your service. Josh is also an excellent sales man.
Technician was very friendly and knowledgeable. Great experience.
Josh was very thorough and answered all my questions. I feel better prepared to make sn informed decision.
My experience with the Sears team has been excellent! I first learned about Sears through my next-door neighbor who has a recent full HVAC install. My neighbor also shared her Mother and Dad have been customers since the 1950's. It is this strong devotion to excellent customer service and professionalism that has kept my neighbor and her family coming back to Sears year after year! Service after the sale is not dead with this organization! I had been having some crazy high bills over the years even before the recent Columbia Gas rate hikes and grew even more concerned over the years when I began to have strange symptoms whenever I was at home. I always felt better away from my home when I was working at the hospital. I now believe it has been low-grade symptoms of CO poisoning- as a healthcare provider I should have put this together sooner! My tech Josh was immediately able to diagnose a cracked heat exchanger that when damaged can leak CO into living spaces or start a fire. He also discovered the capacitance system is below specifications due to poor install from another company- another efficiency and safety hazard. Josh basically with his detective work saved my life from CO poisoning and possible fire as the units in my building had NEVER been serviced by the owner since 1999 install. I am so deeply grateful to Josh and his company. Also, all of my work with the office team and even VP Bryan Meier has been deeply satisfying. This is a company and team that simply loves what they do with a team they love as family- I even feel like they treated me as a family member. If I could give all the stars from heaven for this review I would do it!
Josh was amazing! Walked me through all the issues and recommendations. No pressure just great service.
John did a great job explaining all issues and delivering cost effective solutions.
Josh always provides great service and really helpful information about our gas fireplace. He makes regular maintenance and repairs a wonderful service experience.
Josh is very competent and a pleasure to work with!
Cody, was very professional and engaging. He was really thorough and patient about what he was doing and why. That young man (Kody), also have me very interested in purchasing a furnace surge protector….I’ll be calling the office soon about scheduling an appointment to get one installed. He should be considered a valuable asset to your company. Respectfully, Daniel
The furnace part replaced costs only $25 at most, but Cody charged me $269 plus $79 for coming in to check the problem. This is highway robbery!
Josh explained the issues and went out of his way to finish the job on one service call!
We recently moved back into the area and when it comes to anything related to HVAC our choice was simple! Sears Heating and Cooling! Professional, thorough, and made appropriate recommendations given the age of our furnace. Simple transaction and confident going into the Winter.
Josh was great. He answered all my questions and provided very good advice on a new system we plan to do next year.
Josh has come to our home twice to service our Mitsubishi mini- split. He is very thorough, professional, personable and remembered our dogs name and gave her a treat! She loves when he visits and she is picky!! We will continue to request Josh and also plan to transfer our other service needs ( ac and furnace) to Sears because of Josh. He is the Best!!
Nice guy, gave me the details I needed to make an informed decision, did the work thoroughly and quickly, easy to work with. Good experience.
Service call placed and someone was out within a few hours. Love Sears HC! They have great installers and awesome customer service.
Josh arrived at the time he said he would. He was very nice and professional. He did a good job explaining what was wrong with my AC and fixed it in a very timely fashion. It was greatly appreciated since it was miserably hot outside! I also really appreciate him not trying to “upsell” -I would definitely have him come back if I needed assistance again
Josh came out to diagnose my AC not kicking on. He quickly traced the issue, and cleaned the outside unit and did a little upgrade to help reduce west and voltage on startup. Very professional and friendly. Would highly recommend him and Sears H&C!
Josh was great. He was very quick and explained what he was doing thoroughly. I felt that he was honest and he was also great with our dog!
Joshua was very knowledgeable and I felt confident with his services.
Josh fixed the issue in no time at all. He arrived on time and happily and candidly answered questions with patience.
The service was quick and professional. I appreciated being given a menu of options to decide between when choosing the service that was best for us. Answered all my questions and was personable and thorough.
We really appreciated Joshua coming out quickly and explaining everything he was doing. He was very detailed and had the necessary parts to fix our system. Highly recommend him.
Cost to install furnace and air condition. Existing unit are very old and customer wants new for reliability. Cost to install HVAC with 0% financing available.
Cost to install furnace and air condition. Cost to install furnace of 60 month 0% interest financing.
Cost to replace furnace that’s located in a crawlspace. Cost to fix flue pipe that has deteriorated and rusted out.
Furnace is 28 years old and needs the blower wheel cleaned. Cost to install Bryant furnace and put an air cleaner underneath the furnace so it filters are much better.
Air condition has lost as refrigerant due to a leak in the evaporator coil. Cost to install furnace and air-conditioning 25-year-old equipment. Cost to install humidifier.
Customers furnace is inoperable. Cost to install a new furnace. Cost to install a furnace with 0% financing.
Cost to replace furnace. Cost to install furnace with 60 month 0% financing.
Customer was told by another contractor that his furnace is getting old and unsafe to use. Propose cost to install a new furnace and also a new air condition. Gave cost to install a humidifier.
Cost to remove oil, furnace, and install propane furnace with heat pump. Cost to install heat pump.
Motor has failed on furnace. Cost to install furnace. Cost to install air-conditioning as well.
Atlas Butler found a bad heat exchanger in furnace. Cost to install new furnace with 60 month 0% finance.
Furnaces owed and customer wants to update his parts are no longer available. Cost to install furnace and hot water tank. Cost to install air condition.
Circuit board and motor have failed in temp star furnace. Parts not available for six weeks. Proposed Bryant furnace.
Air-conditioning furnace are 25 years old original to house. Cost to install Bryant in American Standard furnace and install air condition. Customer also wants ecobee thermostat installed.
Customer just moved into the house on Friday and house inspector said she really needs a new furnace and hot water tank. Cost to install furnace and a 30 gallon hot water tank with an 18 inch diameter to fit the tight closet Space.
Gas furnace has a cracked heat exchanger. Gave cost to install new furnace and also install air condition. Customer also wants a humidifier installed.
Customers air-conditioning is so loud. It wakes her up. Econ used builders great carrier equipment that only last 10 years. Propose Bryant, very quiet air condition in a two stays variable speed.
Customer has an 80% efficient furnace now with a blower motor that is starting to fail and once a 97% high efficient furnace installed. Proposed Bryant 97% furnace with the new ecobee thermostat.
Carrier builders grade high efficient furnace has failed the heat exchanger. Cost to install a new furnace and also a new air condition.
Furnace is almost 40 years old and air-conditioning has not worked in three years. Cost to replace HVAC. Cost to install Bryant 97% furnace with a preferred air condition using 0% financing to pay.
Customer has central air conditioner now and wants to replace it with a heat pump and keep her existing furnace. Cost to install a Bryant and American standard heat pump. Also put a humidifier in with a new return AirDrop and air cleaner.
Air condition is original to when the apartment building was built. Cost to install a new AC and also put a new furnace in.
Horizontal furnace located in a crawlspace is very old and customer wants to replace it. Gave cost to replace that furnace and also replace the air condition. Installing Bryant air condition. customer has read how good those furnace and ACs are
Furnace has a bad heat exchanger. Heat exchanger is out of warranty. Cost to install a furnace with a new humidifier.
Customer looking to get rid of their electric heat pump system. Proposed installing a natural gas Bryant high efficient furnace with an AC. We will run the electric over to the gas furnace and a gas plumber will run the gas line to the furnace area.
Sears Heating & Cooling can care for every aspect of your home HVAC service, and we do so with a commitment to quality and a passion for excellence you won't soon forget. There are many contractors you can call. There's only one you need to.
