I have ZERO complaints about working with SHC. Joel is professional, knowledgeable, friendly, trustworthy. Teaches me more about my system and HVAC world every year!
I have purchased furnaces and air conditioners from Sears for a long time. I have never been disappointed with their products, maintenance, and technicians. I trust them to properly install and maintain them. When replacements are necessary, I will purchase from Sears Heating and Cooling.
Sears Heating and Cooling are very knowledgeable and honest about what they find and recommend when visiting your home, whether it be for a repair or an annual service.
It is certainly not fun kicking out a couple of thousand dollars to replace a water tank...but if you have to you should call Sears Heating and Cooling. The staff are professional and courteous and their prices are fair. In addition if you want to save thousands they won't push you into a higher priced option just to make a buck. They fixed my furnace that another company told me "Has to be replaced for $6,500". The worker at Sears let me know that my furnace is in good condition & has at least another decade out of it!