Recent Jobs and Reviews

Rated 4.9 out of 5 stars based on 296 customer reviews

At a glance

Sears Heating & Cooling has completed 25 jobs in September 2026.

The 25 customer reviews shown here average 4.7 out of 5.

The most recent job was on September 16, 2026.

Recent work covers Columbus, OH, Delaware, OH, Dublin, OH, GRANDVIEW, OH and Hilliard, OH.

Reviews

Excellent service

Josh, understand what customer service is and he is an excellent example of what it looks like. Josh, thank you for your service. Josh is also an excellent sales man.

Sandy - Columbus, OH 43204 1200 days ago

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Great Service

Technician was very friendly and knowledgeable. Great experience.

Anita - Columbus, OH 43227 1634 days ago

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Estimate on New System

Josh was very thorough and answered all my questions. I feel better prepared to make sn informed decision.

Joe - Columbus, OH 43201 1645 days ago

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Professional HVAC Detective saved my life!

My experience with the Sears team has been excellent! I first learned about Sears through my next-door neighbor who has a recent full HVAC install. My neighbor also shared her Mother and Dad have been customers since the 1950's. It is this strong devotion to excellent customer service and professionalism that has kept my neighbor and her family coming back to Sears year after year! Service after the sale is not dead with this organization! I had been having some crazy high bills over the years even before the recent Columbia Gas rate hikes and grew even more concerned over the years when I began to have strange symptoms whenever I was at home. I always felt better away from my home when I was working at the hospital. I now believe it has been low-grade symptoms of CO poisoning- as a healthcare provider I should have put this together sooner! My tech Josh was immediately able to diagnose a cracked heat exchanger that when damaged can leak CO into living spaces or start a fire. He also discovered the capacitance system is below specifications due to poor install from another company- another efficiency and safety hazard. Josh basically with his detective work saved my life from CO poisoning and possible fire as the units in my building had NEVER been serviced by the owner since 1999 install. I am so deeply grateful to Josh and his company. Also, all of my work with the office team and even VP Bryan Meier has been deeply satisfying. This is a company and team that simply loves what they do with a team they love as family- I even feel like they treated me as a family member. If I could give all the stars from heaven for this review I would do it!

Another satisfied customer! - Columbus, OH 43212 1647 days ago

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Great Service

Josh was amazing! Walked me through all the issues and recommendations. No pressure just great service.

Angie - Dublin, OH 43017 1654 days ago

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Great service

John did a great job explaining all issues and delivering cost effective solutions.

Louis - Columbus, OH 43220 1656 days ago

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Great Service

Josh always provides great service and really helpful information about our gas fireplace. He makes regular maintenance and repairs a wonderful service experience.

Paul - Columbus, OH 43221 1689 days ago

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Great service.

Josh is very competent and a pleasure to work with!

G - Columbus, OH 43212 1719 days ago

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Awesome Service

Cody, was very professional and engaging. He was really thorough and patient about what he was doing and why. That young man (Kody), also have me very interested in purchasing a furnace surge protector….I’ll be calling the office soon about scheduling an appointment to get one installed. He should be considered a valuable asset to your company. Respectfully, Daniel

Daniel - Columbus, OH 43227 1744 days ago

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Overly charged for service

The furnace part replaced costs only $25 at most, but Cody charged me $269 plus $79 for coming in to check the problem. This is highway robbery!

Frank - Columbus, OH 43229 1746 days ago

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Convenience

Thank you for the service!

Karen - Columbus, OH 43202 1774 days ago

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Great service

Josh explained the issues and went out of his way to finish the job on one service call!

Bruce - Westerville, OH 43081 1777 days ago

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Great Service!!

We recently moved back into the area and when it comes to anything related to HVAC our choice was simple! Sears Heating and Cooling! Professional, thorough, and made appropriate recommendations given the age of our furnace. Simple transaction and confident going into the Winter.

Eric - Upper Arlington, OH 43212 1787 days ago

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Very thorough and professional service

Josh was great. He answered all my questions and provided very good advice on a new system we plan to do next year.

Steve - Columbus, OH 43212 1878 days ago

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Best service!

Josh has come to our home twice to service our Mitsubishi mini- split. He is very thorough, professional, personable and remembered our dogs name and gave her a treat! She loves when he visits and she is picky!! We will continue to request Josh and also plan to transfer our other service needs ( ac and furnace) to Sears because of Josh. He is the Best!!

Colleen - West Jefferson, OH 43162 1882 days ago

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Convenience

Job Well Done

Nice guy, gave me the details I needed to make an informed decision, did the work thoroughly and quickly, easy to work with. Good experience.

Michael - Columbus, OH 43224 1884 days ago

Overall Experience

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Price
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Great Service!

Service call placed and someone was out within a few hours. Love Sears HC! They have great installers and awesome customer service.

James - Columbus, OH 43224 1897 days ago

Overall Experience

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Price
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Excellent Service

Josh arrived at the time he said he would. He was very nice and professional. He did a good job explaining what was wrong with my AC and fixed it in a very timely fashion. It was greatly appreciated since it was miserably hot outside! I also really appreciate him not trying to “upsell” -I would definitely have him come back if I needed assistance again

Debbie - Columbus, OH 43221 1899 days ago

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Great visit

Josh came out to diagnose my AC not kicking on. He quickly traced the issue, and cleaned the outside unit and did a little upgrade to help reduce west and voltage on startup. Very professional and friendly. Would highly recommend him and Sears H&C!

Dan - Columbus, OH 43204 1908 days ago

Overall Experience

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Price
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Great service!

Josh was great. He was very quick and explained what he was doing thoroughly. I felt that he was honest and he was also great with our dog!

Maria - Columbus, OH 43204 1913 days ago

Overall Experience

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Quick service

Joshua was very knowledgeable and I felt confident with his services.

Sears - Columbus, OH 43229 1923 days ago

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Great Service and Pricing.

Josh fixed the issue in no time at all. He arrived on time and happily and candidly answered questions with patience.

Cynthia - Marble Cliff, OH 43212 1926 days ago

Overall Experience

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Great Service

The service was quick and professional. I appreciated being given a menu of options to decide between when choosing the service that was best for us. Answered all my questions and was personable and thorough.

Joanna - Columbus, OH 43204 1929 days ago

Overall Experience

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Price
Convenience

Great service

We really appreciated Joshua coming out quickly and explaining everything he was doing. He was very detailed and had the necessary parts to fix our system. Highly recommend him.

Bryan - Columbus, OH 43209 1935 days ago

Overall Experience

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very professional

Steve - Columbus, OH 43085 1941 days ago

Overall Experience

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Job Locations

Jamie S. 2 days ago

Cost to install furnace and air condition

Columbus, OH 43229

Columbus, OH - Cost to install furnace and air condition

Jamie S. 3 days ago

Cost to install heat pump system

Plain City, OH 43064

Plain City, OH - Cost to install heat pump system

Jamie S. 3 days ago

Cost to install furnace and air condition. Cost to install humidifier. Cost to install HVAC using 0% financing.

Pickerington, OH 43147

Pickerington, OH - Cost to install furnace and air condition. Cost to install humidifier. Cost to install HVAC using 0% financing.

Jamie S. 3 days ago

Cost to install air condition and furnace.

Columbus, OH 43206

Columbus, OH - Cost to install air condition and furnace.

Jamie S. 3 days ago

Compressor is failing on builders grade Bryant AC. Cost to install American Standard air condition.

Columbus, OH 43229

Columbus, OH - Compressor is failing on builders grade Bryant AC. Cost to install American Standard air condition.

Jamie S. 4 days ago

Cost to install furnace

Columbus, OH 43219

Jamie S. 4 days ago

Cost to install air condition.

Columbus, OH 43224

Columbus, OH - Cost to install air condition.

Jamie S. 4 days ago

Cost to install air condition. Furnace maintenance.

Columbus, OH 43206

Columbus, OH - Cost to install air condition. Furnace maintenance.

Jamie S. 4 days ago

Cost to install furnace and air condition. Cost to relocate air-conditioning on the other side of the garage. Cost to install a humidifier.

Columbus, OH 43206

Columbus, OH - Cost to install furnace and air condition. Cost to relocate air-conditioning on the other side of the garage. Cost to install a humidifier.

Jamie S. 4 days ago

Furnace has a bad blower motor. Cost to install a new furnace and air condition. Cost to install Bryant equipment with 0% financing.

Powell, OH 43065

Powell, OH - Furnace has a bad blower motor. Cost to install a new furnace and air condition. Cost to install Bryant equipment with 0% financing.

Jamie S. 4 days ago

Cost to install furnace and air condition. Cost to install humidifier.

Columbus, OH 43230

Columbus, OH - Cost to install furnace and air condition. Cost to install humidifier.

Jamie S. 8 days ago

Cost to install furnace and air condition using Bryant‘s 60 month 0% financing

Jefferson Township, OH 43004

Jefferson Township, OH - Cost to install furnace and air condition using Bryant‘s 60 month 0% financing

Jamie S. 8 days ago

York evaporator coil is leaking Refrigerant. York said there is no coil available to replace. Gave cost to install a new Bryant air condition.

Columbus, OH 43230

Columbus, OH - York evaporator coil is leaking Refrigerant. York said there is no coil available to replace. Gave cost to install a new Bryant air condition.

Jamie S. 8 days ago

Cost to install central air conditioner

Columbus, OH 43224

Columbus, OH - Cost to install central air conditioner

Jamie S. 9 days ago

Cost to install air conditioner

Columbus, OH 43224

Columbus, OH - Cost to install air conditioner

Jamie S. 9 days ago

Cost to install ac. Cost to install furnace and air condition using Bryant 60 month 0% financing.

Columbus, OH 43224

Columbus, OH - Cost to install ac. Cost to install furnace and air condition using Bryant 60 month 0% financing.

Jamie S. 9 days ago

Cost to install furnace and air condition

Columbus, OH 43231

Jamie S. 10 days ago

Customer just moved into the house Friday and air-conditioning failed right away. Cost to install a furnace and air condition with 60 month 0% financing.

Hilliard, OH 43026

Hilliard, OH - Customer just moved into the house Friday and air-conditioning failed right away. Cost to install a furnace and air condition with 60 month 0% financing.

Jamie S. 10 days ago

Flood took out blower motor and furnace. Cost to install a new furnace and also replace the air conditioner.

Columbus, OH 43213

Columbus, OH - Flood took out blower motor and furnace. Cost to install a new furnace and also replace the air conditioner.

Jamie S. 14 days ago

Cost to install furnace and air-conditioning

Columbus, OH 43221

Columbus, OH - Cost to install furnace and air-conditioning

Aaron K. 15 days ago

Got called to a home in Clintonville where the homeowner said the back two bedrooms had been running warmer than the rest of the house for most of the summer and the thermostat for that zone had been calling without stopping. Inspected the zoning system and found the damper actuator serving the back bedroom zone had seized in the closed position, cutting off supply air to that side of the house entirely while the main zone continued operating normally. Replaced the actuator, cycled the damper through its full range of motion under zone control, and verified thermostat communication with the zone control panel. Back bedrooms were pulling down to temperature within the first full cooling cycle after the repair.

Columbus, OH 43214

Reggie C. 15 days ago

Responded to a home in Marble Cliff where the homeowner said the AC had been laboring to start on hot afternoons and during the inspection the condenser coil turned out to be severely packed with cottonwood and seed debris from the tree line behind the property. Two problems working together on the same visit. Replaced the weakened dual-run capacitor and installed a hard start kit to reduce startup amp draw and give the compressor a clean start every cycle, then cleaned the condenser coil with a low-pressure rinse to restore heat transfer. Tested startup through the hottest part of the afternoon and confirmed the system was coming on quietly and cooling efficiently. One visit, two fixes, one properly running system.

GRANDVIEW, OH 43212

Wally T. 15 days ago

Arrived at a small professional office in Reynoldsburg where the property manager said one section of the building had been running warmer than the rest all summer and the rooftop unit serving that section appeared to be operating normally. Inspected the package unit and found the economizer damper stuck fully open, pulling in hot outdoor air continuously instead of recirculating return air. On a hot Ohio summer afternoon that is essentially adding a constant outdoor heat load directly into the supply air on every cycle. Closed and locked the economizer to a proper minimum position, verified damper operation through the control board, and tested cooling output under occupied load. Section was pulling down to temperature within the first full cycle after the repair.

Reynoldsburg, OH 43068

Ezana B. 15 days ago

Got called to a home in Delaware where the homeowner had been dealing with excessive dust on every surface and worsening allergy symptoms that had been getting noticeably worse through the summer. The system was cooling fine but the standard filter setup was simply not adequate for the level of particulate and allergen this household needed to control through a Central Ohio summer. Installed an AprilAire whole-home media filtration system in the return duct, sealed all cabinet transitions for a proper airtight fit, checked static pressure to confirm airflow was not adversely affected, and reviewed the filter replacement schedule before leaving. Air coming through the supply registers smelled noticeably cleaner before I made it back to the truck.

Delaware, OH 43015

Jamie S. 15 days ago

Headed to a home in Sunbury where the homeowner had finished converting the three-season sunroom into a heated and cooled year-round space over the winter and had been running a portable unit in there all summer because the central system had never reached the addition. Installed a properly sized ductless mini-split, mounted the indoor wall unit on the wall opposite the main windows for optimal airflow across the room, routed refrigerant lines and wiring through the exterior wall to the outdoor compressor, and tested cooling through several demand cycles. Room went from a summer hot box to a comfortable living space in one visit. Homeowner said they wished they had done it when they finished the room.

Sunbury, OH 43074

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Recent Jobs and Reviews

At a glance

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When to Get Your Furnace Ready for Winter

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